A chic shoulder tote with classic lines, this Iéna MM in fresh Damier Azur canvas is detailed with natural cowhide trim and gleaming gold-finish hardware. With ample room to fit an active woman’s daily essentials, the bag is also lightweight and comfortable to carry. The zipped front pocket and inside compartment keep personal effects secure.
16.5 x 11 x 6.7 inches
(length x Height x Width)
- Damier Azur coated canvas
- Natural cowhide leather trim
- Textile lining
- Gold-color hardware
- Zip closure
- Outside zipped pocket
- Inside flat pocket
- Inside double flat pocket
If you have any questions about the product just let me know. I do my best to respond quickly to questions for up to 24 hours.
07 days return policy
Delivery Time: 2 to 5 Business Days.
All orders are shipped via our affiliate courier DHL & USPS Please see the shipping method as well as shipping costs and delivery times for your destination here.
Customer Support 24/7
Phone: +1 385-448-0625
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please send us any return request on email@example.com
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at neusouq.com and send your item to NEUSOUQ, 7121 Governor's Circle, Sacramento, CA 95823
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.